All domestic, non-customized items are shipped from my smoke-free studio within 2-3 business days after payment has cleared. All items are shipped USPS First Class (standard USPS delivery times apply). If expedited shipping is needed, please contact me prior to checkout.
Starry Nights Studio is dedicated to your complete satisfaction. If you are unhappy with your purchase, contact me for instructions on returning your product for a refund or exchange.
The following conditions apply:
- Item must be returned within 30 days of purchase.
- Shipping is non-refundable.
- Product must be in "as new" condition.
Most items at Starry Nights Studio are one-of-a-kind, however, custom orders and special requests are available depending on the item. Custom requests include, but are not limited to, unique, personalized products "from-scratch," reproductions of previously sold items, and items needed in larger, bulk quantities.
From-scratch Custom order:
If you would like to request a "from-scratch" custom order, e-mail contact me and I will work with you to design a product that will fit your needs. Please note that in order for your request to be completed, a realistic timeframe must be considered and agreed upon.
If you would like to request a custom order based upon a previously sold item, please contact me. You will receive a response within 24 hours.
Larger, bulk-size custom order requests are dependent on many factors including amount of time allotted and limited supplies on-hand and thus, cannot always be met. For these specific order requests, please contact me prior to anticipated checkout.